Compliance and Regulation

Compliance & Regulation

AFSL Compliance Done Right: My Journey in Financial Services Risk & Governance In today’s fast-evolving regulatory landscape, Australian Financial Services License (AFSL) holders face increasing scrutiny, especially across OTC derivatives, retail client onboarding, and cross-border operations. I’ve spent the last several years immersed in this environment, building systems, drafting documentation, and ensuring that the businesses I support operate with compliance, integrity, and commercial focus. This post outlines my hands-on experience in AFSL compliance roles, showcasing Read more

Building a High Performance Team

Building a High-Performance Team

A team of high performers is your greatest asset in business. The ability to take ownership of each department and make good business decisions cohesive to the greater goal is important for the success of the business. Getting each leader aligned, motivated and ready to bring the business to the next level will help everyone gain momentum. How do I do this? Motivations Everyone has something that drives them, whether its financial reward, freedom, happiness, Read more

Data and Technology

Using Technology to Enhance Business

Technology plays an important role in business and ensuring your tech stack works well together will help bring success in the long term. While it can be a challenge to deep learn and adapt teams to software packages, this detailed knowledge and experience will allow them to work more cohesively, make less errors and let technology do the heavy lifting. Your human resources host great value, but if they are constrained by administrative tasks they Read more

Communication

Effective Communication

Over the years, I have found that working on my communication and understanding has been a critical element to improving myself and my career prospects. In fact, communication holds far more power than the education system would have you believe. Books such as “How to Win Friends and Influence People”, along with Sell Like Crazy had a big influence in my personal development along my journey, and I’ll share why soon. Listening To The Customer Read more

End to End Customer Experience

End to End Customer Experience

From the moment a customer hears about us, to the time they no longer need our services it is important to design each step they take in their lifecycle with the company. As a business leader, I always look to ensure each element of the business is operating smoothly and collaboratively, identifying bottlenecks using data and focusing on that bottleneck to ensure success across each department. Brand – What people picture your business to be Read more